We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is my first experience with eyelash growth serums, so I don't have anything to compare this product to. I have had it since January and have applied it 85% of nights. To be honest, it's hard to tell the difference myself, but people I see frequently have commented on my eyelashes and strangers have as well. One downside: the serum irritates the delicate skin around my eyes even if I use the tiniest little bit, hence the 85% of the time use. Pictures above, no mascara: first one in January, second one today.
This stuff works! I love it. And much less expensive than the name brands.
I don't usually write reviews but I felt I had to with how amazing this stuff is. 1 week ago I was using my eyelash curler and it slipped ripping out half of my top eyelashes (as pictured in top pic) I have literally been using this for 6 days and already see new growth. It's insane to me!
The goods arrived quickly, the effect is small, I use it according to the instructions, the result is 10 days later. Thanks store :)
I am surprised but this product actually worked! I used it every morning and night, right on the eye lash line top and bottom, like applying eyeliner, and let it dry.
Lashes are coming in nicely!! Super easy to use. Moisturizing and no lid staining! Would purchase again!
I've only been using the product for a few days and honestly think it's too soon to see results yet but I love the reviews and like that's it's simple to use.
I have used the item not even a week and can tell a difference with the condition of my brows and eyelashes. Great oil, great price! Thank you! Definitely my go-to oil and love that it is organic!
I really like it and my eyelashes look much thicker and longer after using it every night for about 2 weeks. I am very happy with this product. I no longer have to wear false lashes...I have my own!!!
To thicken and lengthen my eyelashes and thickens my eyebrows. I noticed a difference within 10 days. My lashes continue to get longer because of this product. I put this product on my lashes and eyebrows before bed every night.
It arrived fast, I am still testing it, hopefully it will take effect!
Effects in just a week. Just amazing
I'm on time. Now to try it
works great! i dont have a before picture but they were just straight
Arrived very well packed, I still haven't used it to count the results, then I'll be back to finish. Thank you store.
I've been wearing this every night and morning for about 2 weeks and can't believe how fast new lashes are growing. Now I apply it every few days and continue to see my lashes getting thicker and thicker. I am very happy and will continue to buy this product. Thanks!
This product is amazing! I started seeing results within a week. I have always had shorter lashes and envied girls with long natural lashes. Now my lashes are pounding! At the same time it lasts longer than expected!
I've tried everything to grow lashes and get results without spending a fortune...it's definitely worth it. It's just the result of sticking with it every night.
Order Received, I have not used it yet but if it really works, I will update it in my comment. And the smell is quite pleasant.
In fact, I thought it was a surprise! It's worth the money, and it's much better than fighting false eyelashes.
This product does make the lashes longer, I'm sure it's thicker, but after a few weeks of using it, I can really see better lashes, longer lashes that almost touch my brows, usually even with makeup on mine The lashes don't even come close to the brows, it works.
I really like this product. Within about 2 to 3 weeks of using it, I started to notice my lashes getting longer. And it's also very affordable,
Everything arrived well, in a month I upload images of how my eyelashes are going
As long as you use it consistently, it will work! Not uncomfortable at all. I started seeing results within about a week of continuous use. My lashes are super thin and not curled, so adding some length would be great! Is a good product.
I am very satisfied after a week of using my eyelashes as extensions when I paint mascara, the store kindly answered the questions,