We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Patches came to Kiev in a month. Well packed and look solid
Schvidka delivery, even did not wake up, potym until I Reviews
Patches went for a month. Packed well, nothing leaked. Under the lid was a spoon-spatula. Patches of course thin, a little slip. Wow effect was not, just nice freshness and a little radiance on the skin was. Me norms))
The order came for 30 days intact and safe to the Post Office. well packed. about its action I will write after application.
Patches went to Ukraine for 19 days. Just record fast. I ordered gold and green. Packed Super, nothing crumpled. Gold patches for some reason transparent,. Liquids are a lot, there is a spoon for ease of removal. Thank you, store and patches recommend.
Everything is perfect, nothing leaked (and does not flow after repeated closure). There was air packing. Walked 1 month. Not yet used
Well packed. The box is whole. The smell is pleasant. It is worth buying patches. Seller recommend.
All soup, well packed, equestrian longer than appointed, but not scary, store advise!
Very fast shipping. the parcel was not tracked. the package is super. This store will order more.
Order came, for 20 days!!!! Everything is well packed, nothing leaked, with pradovych did not communicate. I recommend, I will order more