We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent backpack, looks very decent! It is a pity that there is no inner lining, but not critical. The bag, such delight does not cause, but it was not hoped for it, it took only because of the backpack, so the order is happy with all 100%.
Thank you, everything has come, packed well.
They took it for school. A little too small. Not everything is wet. I would like a little more.
I took my daughter, she liked it. The backpack is baked well, everything came whole and quickly without any complaints. So you can buy .. thanks to the store, for the responsibility.
Come in a week. Very cute backpack. You can wear both behind the back and on the shoulder because of the features of the straps. I read reviews, many had creases, I did not have this, but in places it is sticky and unpleasant. There is a smell, but quickly weathered. Not that very roomy (many textbooks do not fit). The A4 format is easily placed.
A beautiful backpack and a bag, live can be seen, which is different from the photo in appearance (photo processing). They came without damage. Fast Delivery 10 days to sq. The smell is wild) the fastening of the straps is not very strong, the backpack seems flimsy, so it is not necessary to fold many items there. The sewing itself is not straight high kvolity)) inside there is no lining, somewhere for some reason the priclen Scotch and then asked. Rubber Processing of external seams is sticky. Bought for 1049r, so very satisfied! It still looks nice and for a change in the wardrobe of bags the most it!
Хороший, красивый рюкзак без заломов, очень быстро доставили. доставка прямо до двери. Очень рекомендую.
Order quickly came. Very happy. There are no creases, everything is wonderful!
быстро дошла, с продавцом не общалась, выглядит стильно и от части винтажно)