We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice good looks authentic
Cute, just like the picture doesn't look fake or anything like that
Better than I expected very nice hopefully and or negreen
Sublime outfit, on the other hand I have a doubt about the duration of the color, I would say later,
Excellent thank you
They arrived in less than two weeks, I ordered the set of earrings, necklace and bracelet for my mom. They're not plastic, the crystals shine well. The earrings the same size as you said them. The chain is pretty, not too thin and not thick. My mom loved it, we'll just wait to see that they don't rust or unpaint but they're identical to those who sell for 200 pesos (10 usd)
my daughter likes it a lot
Very quick shipment to Nigeria just about 2weeks…I love the chain I hope it won’t fade off quickly …it was a combined order and it came together with the Bracelet…
It's very nice, I recommend!
everything is very nice, thank you for the gifts
Love it so cute and Nice
Super nice, this necklace is fantastic
Excellent attention, tracking and super fast delivery to Mexico (10 natural days). Charms are more beautiful still live than in photos. Good communication with store, attentive and kind, sent gift for purchase. I will definitely buy again.
Very nice, I like it
It's beautiful, thanks to the store
thank you. this is the second time ordering
Very nice. As described. I highly recommend.
I love the product I recommend to the store I just hope it doesn't change color I arrive quite fast