We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent sweater, slightly thinner than it seems in the photo, to beautifully sit freely took the size L at its 44
Dream sweater!) beautiful pattern. For autumn, that's it. The length is perfect. Chic neck. I am very satisfied) my parameters: height 164 cm, chest 80 cm, waist 75 cm, hips 106 cm. Thank you to the store for the beauty!!))))))
Thin, expected that it will be denser. For a long time I went, in the middle I brought home a courier. There is some smell. I hope to leave with washing. At 46-48 size L small oversize.
Came a little late, soft good without puffs. Color matches. At 52 XL fit, without puffs. I thought it would be thicker, so it's thin. The seam on the collar enters the stupor.
I fell in love with this jacket. she just super ordered also my mother.
At 54 size just right. There's even a place. Warm very)
So in general an absolutely ordinary sweater. A little strange collar. Bigger and incongruous. But so in the country to walk will come down)
Sweater really liked. Soft, not pricked. I'll order another one.
I liked the sweater, the fabric is soft, the only one did not really like the inner seam on the throat, but it does not prick, but the simplicity looks quite neat,,,
Very good, bought the same green, comfortable to wear.
I liked it very much, at 52-54 it was not an oversize, but not in obtyag. Acryl, but it was pleasant to the touch, it was a smell,,
Everything is super! Very fast delivery, before the date stated came. The description is accurate, the size corresponds to the grid, the color is exactly like in the picture. At 44-46 took L, sat oversize as in the photo, then what was needed. Made well, threads do not stick out. Very cool, I recommend.
The order is satisfied, the jacket is soft material is good all neatly at its 44 took S village perfectly just like I wanted
On the size 46 took L., free, not prickly, liked, recommended buying.
At 46 the size came very well, it was possible to size more, so that it was like in the photo, but it arranged me
The jacket is excellent, the oversize as it wanted. There was a smell, washing eliminated. Thank you store.
lovely jumper so I have ordered 3 more in different colors
Excellent sweater. XL at 50 size freely. delivered very quickly. thanks to the store.
Its beautiful! Follow the size chart and go.
Shipping to Moscow 3 weeks, sweater засцепок. Recommend. Very happy!
Size with-as oversayz for size S, sweater soft and pleasant to the body. Order of the wide and long gate. Recommend!!!
The threads are very dull, so it looks no matter. I did not communicate with the store.