We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket came without delays, light, Really down, because. A little bit. Not for the winter of course, for autumn. The hood is good, the sleeves are not short. On the dew 48, the growth of 156 perfectly sat down. I did not communicate with the store. The only thing that confuses is the buttons, the top is buttoned.
The jacket is super, everything is like in the photo, and in the description, thanks to the store!!!
The jacket is super! Thank you so much!
The jacket is good, light, really liked!
Cool jacket, at the beginning of autumn. Quite thin as for down jacket. I think to 0. I did not like this hardware-at the bottom instead of full puffs just a ribbon that should be tied. And in the hood, the seam is somehow inside out.
The jacket really liked, for size 46 height 153 as specially sewn., I recommend.
Jacket fire! On the plump figure of the village is excellent, height 1,65. Oooochen thin, for the winter even warm will not work, only autumn about + 5-10. On the other hand, it looks like very warm, I'll try to walk. I bought from a photo from reviews. Color gray looks great
Nothing weighs, for the autumn is the most
The jacket is excellent!!!
Fast shipping. Just like description photos. Eventho size S is still quite big for me! But I love it! Recommend!
The store is simply wonderful, answered all my questions, helped to pick up the right size. The jacket really liked, soft, light, the color is beautiful, at 44 size 90-65-95 came up size S, on height 167 sleeves only-only. I liked everything. Thank you seller!
Korea in arms modern living here in length so bought the goods is much like low'm This winter to wear well! Beyond prettier.
A good jacket, but very thin. My height is 165 long only
Jacket is good. Fits the description and photos. The feathers.