We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is chic. it looks stylish and kind of really Leather
The backpack came without marriage, the color matches. I like it very much. thank you, the store.
Very well done, very good leather treatment and very nice design. The inner lining is uncovering. Worth the highlight for improving this seam.
Loved it, it is the second I buy from this brand and model in different colors.
A normal backpack, for that kind of money, here it costs much more, but they do this and that in one place. Glory to Ukraine.
Excelente
The product came in two weeks, the bag is great, I can't say more because I don't know how long it will last, mostly a recommendation for now.
Good backpack. Good price. Well wrapped and fast delivery
Nice
The backpack is not bad, there are many pockets, but in the photo it was positioned more in size. Overall good.
Great backpack! Exactly as described. The color is one to one as the picture. The seams are even, there is no smell. I can't say anything about the naturalness of the skin. Put a hair band as a gift. Delivery of the boards, about a month. Did not communicate with the store. I recommend the purchase!
It's useful.
All Ok.
Long delivery
Thanks for good luck
Hitched to the wicked
Satisfied. as described. recommended!
A beautiful design and color and large capacity
The backpack was supposed to arrive on October 17, but in fact it came on December 17, 2,5 months later. Very long delivery, but the backpack itself is not bad for its price, but it is not leather
Received a month later than the announced date. The backpack came not white as in the photo, but milk, but this is not critical. Soft. A bunch of pocket and elastic as a gift. Thank you.
The backpack is wonderful! The color is brighter than in the photo. Comfortable pockets. Кармашков many. The backpack is soft, lightweight. Packed well. Thanks for the gift. The store sent the parcel on the last day. First they wrote to me that the parcel would arrive on November 18, which I was surprised at, since Ordered on November 1. Then on December 7th. As a result came on December 9th.
It's great, fast
Good
Super, recommend store and thank you for shipping!
The bag looks very good! Wife liked it! There is a small smell, but I think it will go away in a week! Some locks are crooked, but this is not critical!