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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The booties are sewn neatly, the threads do not stick out, the Velcro is good, there is no smell, soft. The sole is rubberized. well packed. I don't know how it will be for the first steps, we are still driving in a wheelchair)))), in principle, the delivery would be fast if we did not confuse the address a little. But this issue was dealt with and we were given the right address.
Cool
Crosses are just class. Soft and beautiful. The order went 15 days to the Tver region. Very satisfied.
received successfully
Pretty. Look more expensive than their price. We took it with a decent margin, they don't fall off their legs (we don't walk, we sit in a wheelchair). We took it in black, the socks are also needed Black (fragments of lint crumble). I recommend the purchase.
Class warm sneakers, easy to shake and meat
Beautiful, soft, comfortable. But! Insole 11,5 cm inside! They are very small. We were small. We have a leg 12,5 cm
They are beautiful I loved them I will buy again in larger sizes
The booties are cute, look decent! The shape is kept, not particularly thick, for late spring. Satisfied with the purchase!
Super cool my baby is warm and modern, I recommend them for babies
Very satisfied. As advertised. Cheers...
perfect thank you store ❤️
They are fine, the only thing that the heel does not reach to touch the sole of the boot, but they are warm and beautiful
Good Beauty, Super.. Fleshy, light, fastened tightly with Velcro, rubber bands-laces stretch, easy to dress. For 9 months I took 13 size for growth, we now have 10 cm leg, so they are a little big, but with a warm toe you can wear. Inside short fur, they are for spring or autumn, for the winter will not fit, it will be cold. The delivery is fast.
As in the photo too adorable cabbage very delighted with my purchase I love nice Furry nice light really very well made excellent product
I love it. Thank you so much store
Winter sneakers are soft and cool, but they are more for autumn-spring. Thank you for the fast delivery.
Looks better than the picture. Excellent. Great shipper!!! Received in 2 weeks to US.
Great sneakers, look like in the photo, fit in size, Baby 9 months
By fat
Super me very liked the
Goods Yishov in Ukraine 3 tizhni, all the photo, Garna yakisty, Duge dyakuyu!
The largest size 13. 13 cm. Thin fur. Very soft. And light! The child is comfortable not pressed. The sole is soft. For 10 months baby norms for warm tights. There is a small supply. I don't know for the winter. We have no severe frosts. These are shoes for toddlers who do not run on the street. Stroller car
Lighting fast delivery, the shoe are amazing and my little guy love them.
Soft and beautiful booties. The sole is very soft, rubberized, but not thick, so it's more like booties than full sneakers/boots. I took 12 cm of the foot-size 13,5 cm, with a good margin, for us under a woolen sock for the winter. They are not warm, just plush is soft inside, which, of course, does not warm. If it's cold, then under a thick wool sock-great. I'm very pleased. But we drove for a very long time, detained for almost 2 weeks. Quickly shipped the goods, but it was delayed somewhere.