We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super lovely down jacket, very satisfied
Nice jacket. I wear m took XL, it was possible to take L.
The super pretty jacket the only bad thing is that the size is super small I 've reordered another one with two bigger sizes to see if I'm right this time
Class jacket, shvidka delivery. On our rosemir m took L, the South was artificial. Kupuyu other times. Prati in a special mix for a bra (skinny) and Todi not to be brought rosimivati Pooh
The jacket is excellent for a warm autumn, I recommend and the size matches.
A good jacket fit on the OG 105, perfectly sat not tight, freely recommend
Is beautiful. Thin but warm. Super fast and solid shipment. I am very glad. Size zaniżony, zalecam well read. Usually I wear M, zamówiłam XL and is perfect. Thank you. Piąteczka for all.
Very nice and light for perfect autumn season
Rosemir pidbirayli zgornogo Tazhi. All good. The jacket fit. Uncle.
Thin, for my height 151 and size 44-46 came up perfectly, the seams inside are all processed, there is a pocket inside, and two on the side seams, on the heat delivery delayed for a week
The jacket is thin, but sewn well. Threads do not stick out, there is no unpleasant smell.
The delivery is very fast, the real is as good as the photo, a nice shopping
Size chose on the size grid of the store, everything is perfect, Black Kurt is super, milky glows, you can only wear under white or milk clothes, it came quickly.
The jacket is good. The tunnel, I 'd say, That will be good at Warm autumn-spring. Threads do not stick out, but a small, kutsy hood.
The jacket is on the biopouch, on top of the plaschevka, like a warmed windbreaker, light, comfortable. at 52 size 4x just. thanks.
The color is not very bright, good, for size 52 just right, only inside the fluff is very small, climbing from all seams
All as in the photo. Delivery is fast, the size is excellent. The sleeve is not short. Only the hood is small. Fold into the cover easily. In the folded form is placed in a female backpack, very light.
The jacket is super! The daughter is happy! Size 2XL to Russian 46
The jacket is awesome. I did not like the color at first, not typical of my wardrobe color. The jacket itself is just a fairy tale: tonyusenkaya, but very warm, does not get wet (it fell under the rain), the wind is absolutely not blown. You dress, you feel like you're going in the cloud. Came 1.5 weeks ahead of the stated deadline
Loved the jacket! Beautiful, light and warm! Will buy more. Use GG and 4XL was perfect! Arrived in 20 days, super fast! Thank you!!
A good jacket, came quickly, a little more than 2 weeks before Kaluga
Excellent jacket, weighs very little, for traveling most
Delivery in a month. The product is excellent, the Pooh does not stick out, steamed without problems. I have a size 48, took more on the size of the jacket. With the store did not communicate, put on the reviews and everything came up. Thank you.
Cool jacket, at 80-70-102 took 2XL, hips climbed, you can put on a sweater
The jacket is beautiful, the size of 50-52 came up, came very quickly. Thank you!