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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Have 1,78 height and the size it is good. Liner floor could be strengthened, is thin the same side. The weight and the same 1,8kg
very happy with this lightweight/compact 2 person tent. looks and feel perfect for my next bikepacking trip.
Super. Stitched well. Full set. Good luck to all.
Delivered quickly, the description corresponds to the field has not yet been checked.
In general, the tent is fire. Ordered on May 28th. Got it on June 11th. I met all my expectations. Very light, less than two kilograms. Compact, for cycling and hiking most that. I haven't tried it yet, but I'll try it soon. It is packed in a bag and pupyrku, so when opened, do not cut with a knife, you can damage the tent.
Tent good rainproof watering from the hose ProTek only where the lock is non-toxic
Very fast delivery, product corresponding to the description, only downside the sardines a little Light, it is not the first article that I order with Desert fox and was never disappointed, value for money very interesting to see on the term, thank you to the store
Description matches. Everything you need is present. In the room to collect harder, in the nature of minutes in 3 you can collect) the only thing that, thin material. Hands do not tear well) impregnation on the inside of the plaid. The priest did not answer the messages. The only thing that got on guard.
Shipping Day, delivery by courier 2 days. In combat conditions, I have not run yet. Came with such jambs. In general, I like it. More compact than my old
That's what I wanted. Nice tent. Good stuff. The seams are glued. Well packed. Sociable store. Answered all my questions. Fast shipping.
The tent came from a warehouse in Russia for a week in Novosibirsk by mail of the Russian Federation. Packaging bag with warning do not open knife. Description matches. Stitched well, fasteners on the arcs and at the bottom whole work perfectly. It is not clear rubberized (impregnated) seams or not, it will be found in the hike. Under the arc (aluminum) there are sleeves, the entrance is one, the mosquito net is good. Pegs are iron to the touch strong. Zippers work perfectly do not slow down and runners 2-sided. The sizes are exactly suitable for 2 adults and without hesitation (excluding of course the giants of the mountain type from the Game of Thrones), one person has a lot of space. In the assembled state is compact and light (there is no exactly how much it weighs), I plan to place in a bag on the handlebar. Kit: -Tent -Two aluminum arcs (inside the gum passes for convenient assembly and retention) -8 pegs (in my kit I found 4 more. Total 12-spare) -2 rope for tension top tent -Carrying bag (not sealed)
The tent came to Krasnodar region for 4 days!!! Record (delivery from Russia). Got a parcel at the post office in a green burlap. The inspection did not reveal any jambs. The seams of the awning are glued, the arcs are aluminum, the seams are everywhere even. With his wife inside perfectly fit (took personally for yourself!) For such a price (about 3600) we have a children's play tent not to take!!! I'm happy with the purchase. The test will be in May. I'm happy with the purchase, I recommend the store!
When collected it takes less than any other similar. Lighter. Lighter. Ideal for a bike. Nails, flimsy. The material looks good though it surprises the little weight. Time will say. For now, satisfied with the purchase.
Make you satisfied
в некоторых швах сильно торчат нитки
Thank you very much to the store, everything is fine! Recommend to buy
Hello. The parcel came in 12 days, zourale. It's okay. In the summer I will write down as chevo.
마감이 완벽하진 않지만 가성비가 좋습니다. 설치하는데 10분정도 걸렸네요
I am very impressed. It see,S well made and well designed.