We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm so hot
Great sponge. Soft. I order 2 times. It will cool to melt.
Basic sponge so sponge Cool!!
The color is very light, otherwise it is fine and fast
Everything is fine, I recommend!
The sponge is very soft and airy. From the water becomes 2 times larger. Pleasantly distributes cosmetics across the face.
Super, like it very muchFast delivery.
It's great, it's very fast
All as picture
Waiting for the only bad thing that comes to me is that it takes a long time to arrive otherwise well perfect
Priyshov tsiliy, yak at the inventory
The wealth of wealth, the whiglyadak in the picture, the heroes to cope with their own life with a bang
Beautiful sponge, not round but slanted, very soft
In the photo in the wet wine
Super goods, top, like always
Nice touch, meet your task. Recommend!
I recommend cool sponge, crummy, hot!)
Clas! Having given a rye spongy, it's a little bit and it's a little bit of your function (early colir), a little boy
Cool sponge. Exactly as the picture. Came to Kharkiv in 19 days.
As in the description
Random sponge. I can't do it. Yishov is close to the city of Vinnitsa.
It all came in the hour, the product is in a good station
Sponge yak and all the local desmansky. There is a Bagato tone (Yak I said), in front of them if you paint him-the weasel of the industry Yogo get by the water (｡ﾉω ｡) (on the photo in addition to wet)