We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
thank you the product is as described..
The goods came very quickly, corresponds to the description. The store is good. Thank you.
Delivery is fast. I'll check back. The store is good.
Shipping think quicker Det. Ankle real well grab. Summer is a little sweat or long, but product is nicer ~
Happy, the delivery was so fast
Seller handsome!!! Answers oooochen quickly, friendly. The goods came for 5 days before the designated period. In my 43 - 44 size took XL, came up clearly, then what you need. The fixation is average, but after the break of Achilles, that's it. Thank you very much to the store. I advise, I recommend!⭐⭐⭐⭐⭐
It is my second purchase of this product, I am very satisfied with it, my plantar fasciitis has reduced considerably, I can do sport with this on and it does not create friction.
Very fast delivery. I'm doing the product presentation. In principle, very well.
Everything came on time! The goods are excellent! Recommend!
Description corresponds, delivered very quickly. It is a pity only that on my thick leg the size of L was not enough, and accordingly the fixation of the ankle is weak. But maybe this is for the first fitting, and then it will be better, let's see...
Has reached quickly, very convenient retainer. Recently got a stretch of the ankle and it is very saving in training, although in the sneaker it looks great
I like it even though it's not practical when I get high, it looks like it's a size less, but I'll try it, thanks
Bought for 956 rub. Delivery 18 days of Mari El, track tracked. I took it for restoration after a break. The orthosis is quite good, the traumatologist approved wearing after removal of the gypsum. Orthosis partially fixes the ankle joint, leaving some mobility. Disadvantages: the size grid is understated on my 43 size L-Ka went back to back on a healthy leg, the sick leg has edema plus a thin sock, I do I didn't. Take these factors into account. In the rest, everyone is happy.
Packed well, thank you store convenient
배송도 빠르고 쓸만하네요
Примерил, подошло. В деле еще не проверял.
Make you satisfied
Fast delivery and good material, firm hold, I recommend.
Before St. Petersburg in two weeks came. Keeps the foot, but not much. In heavy sneakers, there will be little use. Dressing is not very convenient, like me
Thank you very much to the store for the fast delivery I recommend to everyone very satisfied with the result all came up.