We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent. I get super fast to Chile. Product works great.
Product arrived in good condition, but the charging both iPhone as Apple Watch is very slowly
Product delivered on time, running!!
A complete set with a wire came. Delivered as promised: May 22 paid-May 7 took from the mail to St. Petersburg. Works clearly, charges at the same time 2 iPhone: 11 pro Max and 12 pro, watch iWatch and AirPods. At first, it seems to be very slow to charge, and then somehow broke up, in 10 minutes 5%-less normal, if you leave it at night, let's see how it it it
Excellent product, I come fast and it works perfect
Charging well. There's good tool, one month's writing is a data write well without fault.
Item is good, must be used with correct components, great store attention and fast shipping
Perfect work with. iPhone and Apple Watch charging until ok… Beautifully finished
Works fine, every port and Wireless coil are working, I´m finding it a little bit slower compared to my older Wireless charger, but it is quite good
Доставка до Сахалина 26 дней. Док-станция пришла в обычной упаковке без пупырки. Проверила на деле- все корректно работает. В комплекте: док-станция, кабель USB-C (ТаепСи) и инструкция. Блок питания в комплекте отсутствует. Не понравился только держатель подставки, больно он хлипенький, а так все супер.
Everything is perfect.
Unfortunately does the charger not.
Very practical and fast loading
It looks really good.