We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Umbrella lovely! Slightly heavy, but large, reinforced and does not break with the wind!!! I recommend :) and the color is very nice :)
In fact, the umbrella turned out to be lighter than the image in the picture, but it's not critical. The delivery was long, but waited, the store himself extended the delivery time for 2 months. In general, the purchase was satisfied.
Delivery 1,5 month. I order such an umbrella for the second time, in this there are problems with opening. It opens, but not to the end, you need to press your hand
The goods did not come, but the money was returned. .. Unpleasant but OK
In general, at 4, the color is beautiful, but lighter than presented, the handle is plastic, I think that with frequent use the pen will start to wash and Flake. When opening a little does not reach the lock, you have to help with your hands. Delivery is exactly on time.
Beautiful umbrella and with apparently good material. I'm coming very fast. Enchanted with him, I have it in 2 colors
The umbrella is good, though it is too big.
The umbrella looks reliable, let's see in the case
All perfect, I had a problem with a first order that I didn't arrive for the disastrous transport company, they gave me back the money and I asked him again and that one came very fast The store very well and also the product, is a little bigger than I thought
Very good umbrella, thank you
С продавцом не общалась. Цвет светлее чем на фото у продавца.
The material is very heavy, I.E. The umbrella weighs decently. Automation works