We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came earlier, looks good.
Thing bag that is necessary for fees
For such a price will go to the cottage to drive. But in the forest for hunting or hiking is not an option, the Khan will come and backpack and back, because the back is not rigid and the bottom of the backpack is too low.
Poki backpack is not vicoristovav. Material is good. Mayge yak minkovina. Zagalom, the enemy is good. The girls at the new, the yak is visible, the heads ran at the top there is no lock. There "hat Z rubber". I'm not buve until I'm ready, ale is not critical. Zagalom, a good product!
The accessories are flimsy, and so everything is normal
The backpack is good, the fabric is strong.
The third grade is not yet a marriage ..... breast support is not .....
The picture looks better and so it goes.
All the best. Packet was delivered within 10 days. Price/Performance top
Backpack Super, husband satisfied
The backpack is large, roomy. It's like it's fine. Hot plastic fasteners do not inspire strong confidence. The order is satisfied.
Perfect!!! Fast delivery. Communication with store excellent advice
Its ok for short walk . pick nick etc. not really comfortable then extended
I received the backpack, only the color is not what I wanted, but everything is fine.
Fabric is good. Straps stitched and order
Fast shipping. The volume is less than the declared, approximately 70L. Ordered 100L. Already not the first backpack I order from the Chinese some of my own can see liters.
All bestens danke
Excellent backpack for your money. The declared volume in principle corresponds. Requires refinement in the form of reinforcement of the straps in the adjacent places on top and bottom, if you wear more than 25 kg.
Great roomy backpack
Good backpack Kind of kind
The backpack is good, the volume is similar to the declared, the firmware is good, but the straps of the side weights are sewn at different heights with buckles. This function is not critical to me.
I have not had time to use the pack but I am pleased with how it looks.