We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Absolutely amazing. Same as shown in pic. Highly recommend
A little large, for the size that comes it would have to be more adapted to walk
Only difference size
Sweetheart Only suitable for babies who do not go yet.
Beautiful, only it arrived a little battered, the simple wrap, from which the product was hurt.
Perfect. Little Big age half year
very nice and arrive before given time will be buying more
I loved them, the material is very good and the color is the same as the photo. All very well
Just like in the picture
The sole is certainly thin And so the norms
As described in picture, but a bit thin in material.
Very happy with my order
Excellent service arrive earlier and is beautiful
Beautiful still do not fit but they arrived in 15 days, if they are going to ask for 7 to 12 months the only bad thing is that the sole is also made of cloth and if the baby walks it will break very quickly, but very beautiful are
Very nice, the sole is very thin but for the price it is fine. Arrived very quickly.
I bought it with a cheap taste to wear it outside, but it seems that the part that touches the ground is made as if it were indoor.
Very beautiful and very vibrant color, I recommend them widely